Canterbury House Apartments - Southgate

After 12 wonderful years all I wanted was for my apartment and it’s needed repairs to be completed and up to date as other tenants who are residing here. Since the hiring of the last manager Glee I’ve had nothing but issues lies, repair retaliation and tenant repair discrimination. My carpet is over 15 years old and so is my paint. All other units here other then myself and one other has had at least 4-5 changes in carpet per unit. Since I’ve put my foot down regarding updating carpet, paint, repairs, electrical issues and mold issues. I was offered a new unit. Now She has deliberately messed up my lease renewal and refuses to sign a new one. Terminating my current lease. Fine by me because I refuse to live with an dishonest manager in unhealthy and poor conditions and poor standards. Till

Very nice assistant manager there. He was kind, courteous, helpful, personable and very patient with me, while assisting me, through my app process. The entire grounds and units there are pristine and well cared for. The setting is serene. The prices there are well worth it!

When I first moved here I was extremely excited! I've been here for 5 years and I'm ready to go for good. I recently just moved from a 2 bedroom to a 3 bedroom apartment okay. I have nothing positive to say about this 3 bedroom apartment!! And we only been in our 3 bedroom for about 3 months and I still haven't unpacked anything yet due to the roaches!!! Now, mind you l've been living here for 5 years in a 2 bedroom with my daughter and never a problem with roaches!! And I wished that I could have kept my 2 bedroom apartment but they didn't want to replace my carpet due my son getting sick. I can't wait for my lease is up so we can move! They don't want to fix nothing, I had to call a plumber our first 2 weeks in the 3barm due to them not having any maintenance man asked if they was going

Too many inspections n won't fix things like smoke alarms ect.

I lived at this apartment complex for about a year and just moved out a couple weeks ago, the first thing I want to say is that the maintenance worker, Jeff, is so awesome. He is helpful, personable, and very on top of things as soon as he knows something needs to be done! That being said, the management is absolutely atrocious. In the year that I lived there, I attempted to call the office over 20 times and left over 10 messages and at least 10 emails and I have never once gotten an email response or a phone call back. The only time I ever received a call was when I put a sticky note on the door of the office with my phone number, since the office hours are just a suggestion or, at best, changed flippantly from day to day. They left me a message and I was never able to get ahold of them