Butterfield Trail

I highly recommend Butterfield to all military families. Crystal is the most articulate, thorough, and fastest responding property manager I have ever worked with. Hugo responded to all of our maintenance requests within 24 hours and is an overall Rockstar. Landscaping was out every week, picking up trash, trimming weeds, and making the area feel fresh year-round. The pet fees are reasonable as far as El Paso goes, and the amenities are very well maintained. People regularly use the dog walking area and the pool, but nobody is rowdy, and everyone is respectful. The townhouses feel very spacious upstairs and downstairs, and it's nice to personalize the ~10x10 gated porch area. My only real complaint about our time here is regarding the laundry rooms. Machines regularly go out of service,

I had a wonderful experience living in this apartment for 3 years. The unit was spacious, clean, and located in a very quiet and safe neighborhood and it is perfect for anyone looking for quiet family neighborhood. One of the best thing about the apartment is Crystal in the leasing office. She was always prompt, professional, and genuinely cared about any concerns I had. Her support made living there even more enjoyable. She even mailed me an important document that got delivered after I moved out. I only moved out because I relocated to a different state, but I truly miss the apartment and the community. You can’t go wrong with Butterfield trail apartments

Be careful when moving out of these apartments, they do their best to make charges to get more money out of you, the apartments are old with thousands of defects, I am military I was deployed for 9 months, I only lived in the apartment my sister-in-law with my pet who is completely trained to go to the bathroom outside the apartment, only 2 rooms were used and they are charging me to change the entire carpet of the apartment and when I received it the carpet was already old and When I deteriorated, I paid to clean the carpet and yet they say my apartment smelled my dog. I'll file a lawsuit in court... I think it's a complete robbery of what they're doing.

I have been a tenant for roughly 7 years. The service from the young lady (Crystal) at the front office is amazing. She really went out of her way to provide a comfortable and pleasurable experience. I highly recommend Butterfield Trail apartments!

We lived at Butterfield Trail for over two years and had a great experience. The neighborhood is quiet, safe, and respectful. Anytime we had an issue in the apartment, it was promptly and professionally addressed. The management team was especially supportive, particularly following a few past personal incidents, and always made sure we felt taken care of.