Build On Your Lot by Coventry Homes

I wanted to express my frustration and concern regarding my recent experience with your sales team, specifically Wendy, and my subsequent conversation with management. Wendy initially encouraged me to become excited about a specific floor plan and scheduled an in-person viewing. After getting me fully invested, her tone and attitude shifted abruptly, and she said, “Maybe we are not a builder for you,” which felt like a generic sales response rather than a genuine effort to address my interest. When I requested a call to discuss this further, she did not follow up. This lack of communication and professionalism was disappointing. I genuinely feel that Wendy does not understand what it takes to maintain customer relationships. Hoping to resolve the matter, I contacted the manager. Unfortunat