Brookshire Trace Townhomes

Love it here. Been here for 8 years and I enjoy going to the pool in the summer. The pool is not monitored and residents have to pay which is not fair. The neighborhood trespasses and uses our pool. Maintenance could be alot more competent when it comes to work orders too. Electric bill is pretty high.

I have lived here for over ten years and have noticed a decline over the last few years. Usually when I request maintenance the turnaround time is prompt but not anymore. I submitted a maintenance request on 9/9/2025 for my washing machine that began leaking on 9/7. A maintenance guy showed up on 9/7 with an injured arm and said someone would be back first thing tomorrow (9/8) but no one showed up. Well now it's 9/25 and still nothing. I've tried calling and emailing but no response. I can't use my washing machine, can't wash clothes, and, for an added expense, I now have to go to the laundromat. One of the reasons why I moved here was because of the washer & dryer in the unit. I actually like living here but if repairs aren't made in a timely manner I'll be forced to move. With a

I've waited long enough to post this and it's a lot. I moved here in April 2023. I had a Furbo camera set up while I was at work since I lived alone at the time. Turns out maintenance was going in without notifying me to complete stuff. Maintenance would either take forever to show up, not show up when they said they would or show up when you weren't there. I took off work twice to wait for maintenance before. I ended up wasting my PTO days because maintenance did not show up. It was ridiculous because he lived on the property. (This maintenance guy was either let go or he quit before I moved). I was not happy and uncomfortable so I emailed about not having notification. I was told that they would notify me a head of time. Did not happen. Dec 2023: the ceiling leaked because of the gut

We’ve been living at Brookshire for over twenty years and have seen many changes. The changes seem to be dedicated to the convenience of Brookshire’s residents. Everything is within our reach….doctors, grocery stores, shopping, churches, etc.

Terrible apartments. Old and worn out appliances, old windows, washer and dryer. Maintenance request is not carried out. 2 weeks ago I submitted an online request, the work was not done, there are ants everywhere. When the neighbors cook all the smells comes into your apartment, they are not going to fix the ventilation system. The price of the apartment is too high for such condition. I asked them to change the windows couple of times, but no results!!!!!!