Brighton Village Luxury Apartments

Rochester, NY · Apartment complex

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Rochester
#111
of 301 real estate agents
City Percentile
41%
rating percentile
Address
Brighton Village Luxury Apartments, 249 Crittenden Way, Rochester, NY 14623
Phone
(585) 601-1081
Website
www.brightonvillage.com
Status
Closed · Opens 9 AM Mon

Brighton Village Luxury Apartments is a real estate agent located in Rochester, NY. It is one of 301 real estate agents listed in Rochester. Its 3.7-star rating is slightly below the Rochester city average of 4.0 stars. There are 10 photos associated with this location.

About Brighton Village Luxury Apartments

Brighton Village is a newly renovated, pet-friendly apartment community in Brighton, NY, offering one and two bedroom apartments with flexible lease options. Our apartments feature modern designs, high-end appliances and open floor plans. The... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Melvin Medina · Jan 2026

Review of Brighton Village Apartments I’ve been a resident since November 17, 2025. While the apartment itself is quiet, reasonably insulated, and initially appeared well maintained, my overall experience has become increasingly frustrating due to maintenance conduct, lack of accountability, and poor communication from management. Multiple concerns have been documented in writing, including unreported damage to my vehicle involving maintenance equipment, repeated unprofessional or intimidating behavior by a maintenance employee, unresolved infrastructure issues (heat, water temperature, sidewalks), and a consistent lack of acknowledgment or follow-up from management. From January 5–12, 2026, the complex lacked adequate garbage disposal containers. Residents were instructed to keep trash in

★★☆☆☆ 2.0 Hannah Aroune · Feb 2026

Luxury should be taken off the name…. they don’t take the icicles off the buildings in the winter and now they have been leaking into my apartment. Maintenance was friendly and gave me towels and a bucket but it has been days and the water is soaked those towels and our “luxury” two in one washer dryer doesn’t do the drying part of any cycle. They have a dryer in the basement that requires you to pay with coins. Overall very frustrated with this situation. Positives about this apartment: Hardwood floors, updated kitchen, appliances, friendly neighbors, quiet area.

★★★☆☆ 3.0 The Truth · Jan 2026

I recently moved out of the Brighton Village apartments, I lived there for 7 years so I thought I would give a review of my overall experience, and I promise you my review will be 100% honest. I originally moved to the Brighton Village apartments in January 2019 when it was called the Crittenden Way Apartments, it transitioned to Brighton Village apartments in Feb 2019. When Excelsior properties took ownership of Crittenden Way apartments they began to update and renovate the apartments to “luxury” apartments. I can’t give you a review of the “luxury” apartment because I lived in one of the original model apartments but while I lived there, I can say my overall experience was OK (6 out of 10) – (C average) and truthfully I probably would have stayed if the 2026 rent had not increased so m

★★★★☆ 4.0 Mini Ru · Dec 2025

Buildings are old but sturdy. Clean but they have stinkbugs and other bug problems because of the lighting fixtures they use. The parking on site is just a large open lot. It's close to a lot of things but very secluded behind the tree line. Thick brick walls, but echoey halls. It's decent and well priced around 1600 for a 1 bedroom, but nothing that made me excited to live there.

★★★★★ 5.0 Laurie · Nov 2025

I basically like everything here, the apartment is nice the grounds are clean, the office staff is friendly the maintenance is fast and reliable. It’s very quiet and peaceful. My neighbors are respectful . If I had to say anything negative it would be the rent costs. They are very high but honestly there really aren’t any one bedrooms around much cheaper that you get a washer in apartment I’d give Brighton Village a 9 out of 10!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complexApartment buildingApartment rental agency

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