Bridge Homes - Las Vegas

This rating makes me very sad. I rather enjoyed the majority of the time I lived at Reflections at the Lakes. I moved out about a week ago and now I am being nickel and dimed to death. They state I am responsible for $685 in damages. -painting the front door $75. I installed a Ring doorbell camera when I moved in. When I took it off, it removed a small area of paint where the bracket was. How does that equate to $75? -reglazing the bathtubs due to stains $150- I understand the need to do it to my daughter's bathtub. She used some kind of temporary hair dye and we could not get it off, no matter how much we scrubbed or what cleaning solution we used. They also claim that my bathtub needs reglazing. I never used anything in my bathtub that would require reglazing. Was it dirty from use? Abso

Poor communication!!!! No employee was familiar with my property I was leasing. Theres always a delay with a response using their portal. After submitting a claim to report a leak from the shower that was leaking into the ceiling down stairs in the living room. The owner sent 3 different handyman to attempted multiple times to paint over a leak and not fixed. They stated they were requested by owner to only paint not fix. It took 3 months to properly fix the leak. Even after they repair the ceiling it was discolored and poorly repaired and I was charged a painting fees out of my deposit. Worst move out experience. Extremely poor communication, I had to dispute refund deposit because owner attempted to charge me for old fix damages done by prior tenants without reviewing my move in walk

I have a leak in my kitchen and they sent out someone. My one leak turned into three last night. They send someone out at 5pm ( I already knew they couldn’t be able to fix that late) I asked the technician kindly please do not cut it tonight if you can’t fix it he replied “I just need to take a look at it”. Now it’s multiple leaks! The only thing he said was we’re closed tomorrow (Sunday) we’ll try to get someone out Monday. It’s been over five days of this now! My home is a danger zone in my kitchen now my kids can’t even go inside the kitchen because it’s water everywhere! Please DO NOT USE THIS COMPANY! Turn a little problem into a big problem! They do not care.

Fast, clean, on time! Thanks for everything! Our deck is beautiful

Very rude, the lady who answers the phone. She lied saying she was going to put me on hold, after saying she can’t find my complex of the address I was giving her. Ended up hanging up on me instead, of putting me on hold to finish try helping me with what I called for. Good for nothing she is, and anybody else who is rude & unprofessional like her