BMO Bank N.A Branches

This bank has a great location. It is across the street from the library and Neuqua Valley HS, and is in the same center as a major grocery plus many other smaller businesses. The employees are knowledgeable and professional. Everytime I have stopped in, they have been professional and helpful. Yesterday I called ahead to see if I needed an appointment for meeting with a bank services representative, and they picked up the phone on the first ring. Now that's called being customer focused! Glad to have BMO Harris in the neighborhood!

I have been with BMO Harris Bank since I was 16. They financed my first car and my first home. I started to use this branch exclusively 3 years ago (due to a move) and they are CLEARLY there to help me meet my goals; now in my fully retired "golden" years! I know them and they know me. I am far from being "rich", but they help make me feel like a millionaire/respected. This is a GREAT branch with a team of employees I TRUST with my finances in my retirement years!

Their bankers are very helpful and nice and seem to truly care about their customers financial future. I’ve had some issues in the past but nothing that the branch manager and/or banker couldn’t handle. I love that they ask for a “verbal passphrase” when you call customer service. I think that is very smart and secure. I wish more banks and credit card companies had something similar. I don’t like that they try to charge you for a replacement debit card. That is wrong in my opinion, you make enough money off my accounts, CD’s, and credit-building loans. I also do not understand why they got rid of the change counting machine; I can’t imagine those machines being cheap and they just placed it in this branch not too long ago. Lastly BMO has a lot of hidden fees which is why I’ve started look

Updated review. On Monday May 16th around 330pm I went in to this branch requesting a new debit card. I don’t remember the gentleman’s name who helped me out but he had a very heavy accent. He printed out my debit card then printed out a piece of paper saying sign here. I asked what is this? He responded a credit card application. I told him I never wanted a credit card nor did I ever say I wanted to apply for one. He then told me oh you don’t want it? I said no so he told me he would cancel it. I never signed anything. So on May 26th I get a phone call from the same gentleman saying I need to come in and sign something. I told him I could come tomorrow to do it (even though I wasn’t going to). So after this phone call about 15 minutes later he comes into WHERE I WORK ASKING FOR ME BY NAME

One of the most beauitful branches of BMO Harris Bank. Victorian style decor, poles, and light fixtures. They also have great service. We went in this time to get our coins exchanged for bills. They politely told us that they no longer do that for loose changed and gave us the paper rolls to roll them up ourselves first. They will take pre-rolled coins.