BMO Bank N.A Branches

I have had nothing but bad experiences with this bank. The one that got me was I deposited a check and they put my check on hold. They didn't release any of my funds and gave me nothing but the run around, saying it's the back office and they can't do anything about it!! I have never had a bank do that and I really don't appreciate people playing with me about my cash, especially when I need it.

Closed earlier than what online hours said! Unacceptable. I needed to cash a check to get money for milk smh

I had an unpleasant experience with a banker by the name of Nadalee, at this location. While what she told about my ID was true, I've shown this particular ID numerous times (never mind the fact that the U.S. Passport Agency should have never granted me an ID with my preferred name on it instead of my legal name - they should've just rejected my app if it'd pose problems in the future), and not once did someone tell me this. She was very condescending. Usually bankers are friendly and strike up conversations and say "Have a nice day" when you leave their office, and she seriously lacked manners. Her tone was very unprofessional. I've never had a more unpleasant experience with a banker. She was incredibly rude. In spite of her rudeness, I remained very cordial and respectful. It's funny ho

Great customer service, but terrible service (if that makes sense). Nadalee helped my husband and I professionally and did a lot for us in one meet. Opened 2 savings account, applied for a credit card and to get a preapproval for a mortgage loan. Everything went great, we just didn’t get to finish our preapproval since we were missing some information. A few days later, we finally were able to give the rest of our information papers to her and told us she’ll be giving our papers to Dawn and we’ll hear back about our preapproval soon. Two to three weeks went by and still haven’t heard a thing. I did NOT receive my credit card in the mail either and it had been over a month. I finally gave Nadalee a call about my credit card and mortgage loan. She directed my call to the credit card company

I would use less than 1 star but not available. When calling the bank they do not even answer the phone and if you are lucky enough to get an answer they simply pick up the phone and then hang up. The worsk case business I have ever delt with. JUST A FOLLOW UP ON MY ORIGINAL. SOMEONE FROM MAIN BANK REQUESTED A PHONE NUMBER SO THAT THEY COULD CONTACT ME. iI FOLLOWED THROUGH AND NEVER HEARD A THING. tRIED AGAIN TODAY 1/9/22 THEY HAVE NOT SOLVED THE PROBLEM FIRST TRY SOMEONE ANSWERED DID NOT SPEAK AND HUNG UP SUBSEQUENT ATTEMPT 5 OR 6 TIMES THROUGH THE ANSWERING CYCLE AND NEVER GOT AN ANSWER AT ALL. THESE PEOPLE REALLY DO NOT WANT MY BUSINESS. 2/12/22 Still have Zero Phone service after 4 trips through voice mail someone apparently was annoyed with the ringing phone so picked it up and