Birchwood

If you are applying for an apartment at Birchwood please note that they charge you a $400 lease processing fee in addition to a $50 application fee. The lease processing fee is non-refundable 72 hours after you apply, unless you are specifically denied. This policy is regardless of whether or not you actually sign a lease. So, just keep that in mind if you are applying to multiple locations.

Lived in the 545 building (therefore I cannot speak for the 525 building which is much older) for 2 years and have had nothing but a good experience. My living space is beautiful and spacious, with very nice fixtures. Never have had any issues with hearing noise from my neighbors. The complex has also dealt very well with coronavirus, offering hand sanitizer stations and sign ups to use the gym. I feel very secure here and have been ultimately happy. Management is typically very corporate, but the building manager is always friendly and attentive via both email and if you drop by when he’s in office. A pleasure to work with.

We came here to view an apartment with an appointment made two weeks in advance. When we arrived they told us they had no one-bedroom apartments available, and even better, zero apartments available to view. We would strictly be looking at the building’s amenities, which we declined. The whole thing felt like a bait and switch. (The reservation was under my partner’s name, hence them saying “we don’t have a record.” We just won’t be renting here so we won’t be reaching out to the management.)

Management (both at specific locations and HQ) are both inept and will use their weight to back you into a corner. (#4 was the straw that broke the camel’s back) 1) Our bed room had an awkward large counter top running along the full length of the room making it aprox 30sq ft smaller than what was sold to us in the leasing office. It was due to the fire stairs running under our room. We were not shown our specific unit prior to moving in and was told “sorry but there is a disclaimer stating that not all units will be exact to the floor plan provided.” 2) It took Dittmar 4 month to provide us a copy of our signed lease, we asked every week and was always told it is coming and being approved, signed off on, taking a little longer than normal, we are understaffed…. 3) One month Dittmar ra

I’m about to renew for a 4th year. The building staff are very responsive, bedrooms are spacious, and Ballston keeps adding new restaurants every year. Our building manager Larry is very friendly.