Barton Hills Apartments

We've had an excellent experience living here! Marlowe, Chelsea, and Christopher at the front office are amazing and make it feel homey. Great maintenance workers too! The apartments are a bit old but whenever there is a problem we know it will get fixed right away without any trouble. Makes me never want to buy a house of my own because you could never achieve that level of convenience. The pickleball courts and pool and gym are great amenities! Be aware, if you live in the building right next to the pickleball court like we do, it can be loud. But we've gotten used to it. Most of the buildings are a lot farther from the courts than ours though. And of course the location is top notch. Walking distance to Barton Springs, with a little pathway in the back that connects to the Barton Creek

Moved here back in July and I have loved every minute of it. I play pickleball all the time and have met a few neighbors who I have become good friends with. My apologies that I can be loud at times. Everything I have needed, they have immediately addressed it. Thanks Milow and team for making my experience at Barton Hills Apartments fantastic!

PART 2. Their Lies and My Rebuttals Here's their response, followed by the truth: Barton Hills Apartments' Response: "We have a long-term, dedicated team at Barton Hills and we strive every day to create a wonderful living environment for our residents." My Rebuttal: A "wonderful living environment" is far from what I experienced. A long-term team that consistently provides inadequate solutions, shows utter disregard for tenant well-being, and violates privacy is not a positive. The "dedicated team" is the root of the problem, particularly the manager, Marlow, whose actions were retaliatory and unprofessional. Barton Hills Apartments' Response: "When you raised the concerns, they were always addressed. When you complained about the smell of cigarettes in your apartment, we had your ducts p

Just moved in. Christopher went out of his way to help me find the best place available for the best price that matched what I was looking for. Everyone I’ve met in leasing is great and accommodating. Maintence fixed a few minor issues immediately. Neighbors seem great and the overall community is well kept and nice looking. Excited to call it home and be so close to Barton Springs and town lake!

PART 1: I'm usually a pretty chill person, not one to blast places online, but what I endured at Barton Hills Apartments was so appalling, so utterly unacceptable, that I HAVE to share this to warn others. Forget the prime Austin location - a quick walk to Barton Springs, minutes from downtown - it's a trap. My experience, largely thanks to the manager, was a living hell. From day one, my "new" apartment reeked of stale cigarette smoke. It wasn't just a faint smell; it was practically soaked into the walls. I even suggested painting the walls and a foundational cleaning, and offered to buy my own odor absorbers to help. Their brilliant solution instead? An HVAC blow-out. It did absolutely nothing. I tried everything - air fresheners, burning incense - anything to escape that disgusting sm