Bartels Property Management

My experience with Bartels Property Management has been all positive and stress-free. Lynettte came over to check out my rental property, explained the process, answered every question we asked, took pictures and within a few days my rental property was posted on several online sites. Two weeks later the property was rented. Lynette is very informative and upfront. She and/or Sonia are great at communicating and have always returned our calls / emails in a timely manner. Bartels handles the contract, collecting the rent and any issues that may occur. They are knowledgeable and updated on all the tenant / landlord laws which makes life a lot easier for me. I would recommend Bartels Property Management to anyone looking for a trustworthy property management company.

Communication between the desk assistant and property manager and landlord and repair services one might need is very poor. I called about a leak coming from my upstairs neighbors that was not completely fixed in over a year, instead repair men came into my apartment and looked at it a bit, did some pipe work upstairs but the leak continued. A neighbor from the Bartels apartment building I lived at also harassed me and my pregnant wife and for some reason the property manager decided to take a side in my dispute with my neighbor when. I was the one who had their door slammed by some visitors who weren't even supposed to be at the apartments. Be careful choosing renting from Bartels, because if things ever go wrong in your unit you might realize you made a mistake too late. Good luck everyo

So it's been more than 10 days since I paid the ridiculous non refundable application fee and submitted the application and I haven't heard back from them. First of all who takes 2 weeks to process and approve a application that's unheard and unprofessional I should have known from all the other reviews not to trust them. And don't run my credit First unless everything else has checked out and I'm seriously being considered a potential tenant now I got this fraudulent tenant screening on my credit history page for God knows how long unbelievable and unprofessional......get it together bartels pls & ty.

Probably the worst experience. The ladies working there are rude, lack customer service and knowledge. They are not thorough with the process. People are serious inquiring on properties. We applied for a location, provided all the required documentation within a day if viewing the property. She reviewed our application and said “it should not take too long you guys qualify, we just need to run the credit” mind you, both my husband and myself have good credit. I received a notification via my credit monitor app that they ran my credit that same day. days passed my husband called in and they said it would take 10 business days because they had 8 other applicants? Days later.. We receive a call that our application was “declined” then she switched her wording and said the landlord did not “c

Bartels property management is the best property management company.. I've been renting from them for 1 year now and they're very professional and extremely nice to deal with.. when ever I had a problem right away they were able to handle the problem quick and in a timely matter. I had a plumbing problem I reported and real quick they were able to have a plumber come out and fix it, one time during the winter a tree fell down the next day they had it token care of.. I recommend this particular property management company to any and everyone, the best in richmond ca