Banyan East Town Apartments

I’ve literally came to the complex for more than a week and every time I go no one is working in the main office and the sign on the door has different days/times. You can never get a hold of them in person I have called for over a week, left voicemail, AND put in an online inquiry just for information. I’ve never received an answered call or a call back. Common decency would be to answer the phones and emails at a place of business, but they don’t do this here, Communication is not a benefit of this complex. You don’t have any vacancy available that is Fine. Let us know that instead of letting us waste our time though. As a business, communication isn’t optional.

Paid my application.. got my screening back over two months ago.. called for the status since i have been looking for a place to call home.. left 3 emails, 6 voicemails and have called over 20 times. Have heard back ZERO TIMES! They clearly can give 2 craps about applicants & their need for housing. It’s disgusting! Don’t waste your $75 applying here - they clearly keep your money and never get back to you. Oh yeah if you have any prior convictions - DONT APPLY, they go back 20 YEARS! hold it over your head, deny you and never bother to even send a letter, place is a joke

WORST CUSTOMER SERVICE EVER. I have been trying to get in contact with someone to get information, I don’t even know how people get to rent there. They don’t reply emails, they don’t answer calls, they are not even at the office, I went 2 times (the days they “suppose” to work, Monday and Thursday) and nobody was there. Don’t waste your time. Look for another place. And I have proof of what I am saying.

I have a housing choice voucher I would love to move in seems like this is the only way I'll get a reply I left an email my name and number already I would love to move here !

I personally live here thankfully applied early enough to get in . they are brand new apartments where as I think they’re just trying to get everything situated . There’s only one person working in office so yes they might not answer the phone or contact everyone right away . The gym is small but very nice compared to many others just wish they had a pool ! hoping that future renovations will include that . Rent/ maintenance requests are online on their own app it’s quick and easy . Maintained requested answered pretty quick . WiFi included & washer/dryer . Love where I live & I stand by it 🫶🏽