Artisan at South Lamar

I had such a positive experience at Artisan on South Lamar. Heather and Chloe were both incredibly friendly and welcoming from the start. Heather, in particular, provided hands down the best customer service — she was attentive, responsive, and made the entire process feel seamless. I toured, submitted my application, and was moved in just three days later. Such an easy and smooth experience from beginning to end. Highly recommend!

This place fits my needs at a good price. While it is a bit older Heather and Chloe were able to take care of me and remodel the place with only a week move in date. Any feedback I give is heard I doubt any issues will arise that they won't take care of it. We even got a view of the city! 10/10

It has been an absolute pleasure working with Ruby and Samantha. I truly value their attention to detail and their responsiveness in addressing all of my questions and concerns. On two separate occasions, I encountered maintenance issues with my dishwasher and sink, and both times the team was able to resolve the issues on the same day. I am also thoroughly enjoying the downtown view and the convenient access to everything I need, including groceries, the gym, and hiking opportunities. The communal areas are wonderful, and the neighbors are friendly and welcoming. I sincerely appreciate the kindness and openness of the entire staff.

Apartment area smells constantly like weed and smoke, and my unit ended up smelling like a smoke shop no matter what I did. The management seems indifferent to basic cleanliness — I frequently saw roaches in the apartments, dog waste left outside, and trash in common areas. Noise from neighbors is common, and the walls are thin, making privacy nearly impossible. Maintenance requests are slow or ignored, and the overall upkeep of the property feels neglected. I would only recommend this place if you don’t mind living with pests, odors, and ongoing management issues.

Right now, there are only three washers working across all laundry facilities in the entire complex. This has been the case for over a week, despite an email claiming the issue had been resolved—this was false. The front office staff is unhelpful and only directs residents to contact the phone number and email posted in the laundry rooms. Unfortunately, the “CSC Go” washer company often takes weeks or longer to fix machines and never approves refund requests. I have submitted several refund requests because, even when the machines are operational, they frequently break down mid-cycle, wasting the money paid. The property management has changed four times in the three years I’ve lived here, and it seems to get worse with each change. The rent is too expensive for units to not have in-unit