AMLI Eastside

I lived here with my roommate for 12 months and moved out about a month ago. We just received our move-out statement, totaling approximately $600. This was a huge surprise because we took excellent care of the apartment. We didn't have pets, never wore our shoes on carpeted areas, and patched / sanded all holes in the wall prior to moving out. Management claimed the carpet "had" to be replaced and that the entire apartment "had" to be repainted. The carpet was in the same condition as when we moved in, and nothing was mounted on the walls. I requested photos of the alleged damage, and management provided pictures of perfect looking carpet (I've attached a picture of both rooms for reference... and a good laugh). When I pointed out that the carpet clearly showed no damage, AMLI claimed th

Overall had a very positive experience living here. There were a few issues but most of them were taken care of quickly. The units are very nice and spacious in a great part of Austin. Very walkable part of the city which is a huge pro to living here. I had a AC unit problem basically my whole time living here but it was taken care of each time very quickly. A maintenance vendor did leave my bathroom very messy and it took a couple days for management to respond but ultimately got that issue cleaned and taken care of. They also do monthly events which are very well thought out. Overall living here has been a great experience.

The apartment and staff are nice but AMLI has not been able to figure out the issues with their FOB entry. I've been locked out of amenities I pay for multiple times and even locked out of access points to get to my apartment. There is no permanent solution but rather just going out of your way to physically go and reset your fob with the staff during business hours. The staff is great and it is not their fault but rather AMLIs poor and cheap decisions for their entry way technology while charging $2500+ rental prices

Lived there for more than 3 years. And while the location is fantastic my interactions with management were always hostile. Expect to be threatened with fines for things like patio decorations, use of amenities, or trash cans being put out too early in the hallways, etc. Trash was picked up around 60% of the time it was supposed to be but the pickup fee was of course never refunded or pro-rated. Charged $1000 upon moving out (on top of the substantial move in deposit) for very minor things like leaving behind some small items. This seems to be endemic per the other reviews that say the same. It would be difficult to describe the management as anything other than despotic and miserly. I will keep space in my heart to hate the AMLI as long as I live.

Horrible management and staff. If you decide to live here, make sure you’re a very heavy sleeper because management refuses to do anything about excessive noise levels at all hours of the night, making this apartment seems like an overpriced dorm room. Additionally, staff is reluctant to address problems such as not being able to access the gated parking garage and instead leaves it to residents to address these issues themselves. On top of that, staff is routinely rude and condescending to residents when the most basic requests are asked of them. After being forced to book hotels on several occasions, I ultimately had to talk to the district manager before being permitted to leave this place so that I could get any amount of rest at night. Don’t make the same mistake I did. Avoid AMLI