Alsop Property Management

I can’t say enough good things about Alsop and their team. Knowing they’re always just a phone call away brings such peace of mind. Shantel and her team have been nothing short of tremendous. We switched to them after our 5th management company in a couple years. We have been with them going on our second year and out beach condo residents can't thank them enough. They are professional, responsive, and genuinely caring every step of the way. They know how to handle our somewhat interesting residents at times and during meetings and we couldn’t ask for a better team to work with.

We have been with Alsop for over 3 years, they really care about their associations. One of the biggest complaints we had from our prior 7 firms was communication and items not be addressed proactively. They care about their clients and respond to board members and homeowners. They promoted communication and completely exceeded any expectation. I wanted to thank Shantel and her and her amazing team! Such a great partnership for us!

I’ve had a great experience with Alsop Property Management in St. Augustine! The team is always professional, responsive, and truly cares about their communities. Their customer service is excellent, and they go above and beyond to make sure things are handled quickly and efficiently. Highly recommend them for anyone looking for a reliable and friendly property management company!

If I could give zero stars, I would. This HOA and its management are the definition of incompetence and indifference. First, pressure washing was scheduled in the neighborhood with a supposed 24-hour notice requirement. No notice was given. Instead, bleach was sprayed all over my brand-new truck, causing damage. When I brought this to the HOA’s attention, the response was dismissive and apathetic—no accountability, no urgency, no concern. Apparently damaging residents’ property is just “one of those things” to them. Second, their payment portal went down, making it impossible to submit payment on time. Despite this being entirely their failure, they still attempted to charge interest. Expecting residents to pay penalties for an HOA’s technical incompetence is absurd and unacceptable. La

I want to thank Shantel Tarasenko at Alsop Property Management for being extremely responsive and efficient. She was quick to reply, clear with her information, and made the entire process smooth and stress-free. It’s refreshing to work with someone who is professional, knowledgeable, and truly on top of things. Greatly appreciated!