AIM Properties

I was at 309 W Palais Rd Anaheim CA 92805 I HIGHLY recommend people to NOT move into that apartment complex for one it’s RAT & ROACH infested when I moved in everything was very dirty holes in a closet door paint was horrible screens from the windows were dirty. The stove was dirty to the point where you cannot scrub off the dirtiness. Management is HORRIBLE to get things done it takes FOREVER people do NOT follow the rules people who live there seem like they run the place and management doesn’t care to do anything about it. You can have 12 people living in a 2 bedroom and the people living there will try to intimidate you. The owner will have maintenance Do repairs on the main entrance and sent out no notices out Prior and leave you locked out of the place you pay rent for. The insulat

The people at AIM Properties are slumlords “managing” buildings for owners who are slumlords. They have difficulty communicating clearly in person or by email and will give you the runaround instead of dealing with issues. They are very slow to respond to emails or voicemails if they respond at all. After the owner of AIM Properties died there doesn’t seem to be anyone in charge. I have put in requests to fix holes in the walls and repair inoperative lighting in the common area of a commercial building and they have not made the repairs after many weeks. AIM blames the owner and the owner blames the property manager. I agree with others here that Francine in the office is rude, unprofessional and useless.

This place is very disorganized and takes FOREVER to handle any situation. I was given the wrong keys to everything at my apartment complex (front gate, front door and mailbox) and yet it was my responsibility to get/find the right keys. We had to take the key out of the lockbox on our front door, which was used for tours, (the lockbox stayed on our doorknob for 3 months despite being told it would be removed before we even moved in) and when we locked ourselves out of the apartment they told us it was our responsibility to get a locksmith since we had time to make copies by then, even though they should have given us MULTIPLE CORRECT keys to our apartment from the start. They didn’t even offer to send a maintenance guy to unlock the front door for us and said they’d have to charge for tha

All around rudeness from Francine. I can see why she has so many abd reviews. The company would do good to re evaluate her customer service skills if she has any. Asked about an application follow up and she said 'I DONT KNOW WHAT TO TELL YOU' instead of being professional and just letting me know what the issue is with my application? She has such an attitude problem and I always would greet and wish her a great day but she truly must hate life to be so rude all the time. I have moved maybe 6 times in my 40 years and have always been an outstanding tenant, I have never been made to feel like I was a bother to someone i want to give me money to. RUN AWAY FROM THIS OFFICE

SLUMLORDS! Do not rent from them!! Horrible management! My apartment had a leak that was reported to them right away, long story short after many ignored phone calls and emails I’m having to vacate because my carpet has been wet for over 3 months and is growing mold. They told me to air it out with my own fan. 😂 They hire cheap repair people who never fix things properly. There is probably mold in the walls also from them instructing me to dry soaking wet walls with a fan. It’s been a nightmare having them as a management company. Think twice before renting from them!! - Adelle st property tenate