AG Campus Housing / AG Property Management

We had a good experience working with the office in Eugene and living at Hess Apartments. Things weren't totally clean when we moved in (the residents had left some things behind in the kitchen cupboards and the blinds definitely hadn't been cleaned), but the unit was in great condition and all of our maintenance requests were resolved promptly throughout the year we lived there. We ended up having to break our lease and the property manager waived the lease break fee for us because they found someone else to move in quickly! That was really good customer service. Edited to update: We left the unit in better condition than we found it and received our full security deposit back.

I finished my lease in September and am just getting around to writing this. I feel lucky to have gotten almost all of my security deposit back (they deducted $90 for carpet cleaning; I had left it vacuumed). My unit was clean when I moved in. Maintenance requests were easy and effective for issues within my own unit. I think it's as likely as not that you'll have a decent experience with them unless you end up needing to interact a lot with the office itself during your time leasing. My building had dingy laundry/bike room with a single washer-dryer for all the units, and for some reason, a tiny water-closet type bathroom attached. That area and the carpeted stairways were never maintained. The room is supposed to only house bikes and be the laundry facility. When I moved in, it was ful

These people are absolute garbage. They don't listen to you, they respond to your issues with chatgpt robot responses, and they DO NOT care about you. All they are trying to do is take advantage of college students and charge as much as they can. Anything of importance whether it was talking to them or getting something fixed took way too much effort. They are rude and unhelpful almost all of the time, and try to talk to tenants like they are stupid. Lastly, they do NOT actually clean their places like they say they do, but they will 100% charge you as if they are going to clean it "so well". When we moved into our house, it was super dirty, yet when we moved out, we got charged an arm and a leg for cleaning services, even though we left our house practically spotless. AVOID THEM AT ALL CO

I had the pleasure of renting from AG Property Management for a year, and I found it to be a highly positive experience. Their team demonstrated exceptional professionalism and responsiveness to all inquiries and maintenance requests. Any issues that arose were addressed swiftly and efficiently. The move out process was smooth, and I was pleased to receive the majority of my deposit back. I wholeheartedly recommend AG Property Management to anyone considering a rental through their services. Definitely 5 stars!!! ⭐️⭐️⭐️⭐️⭐️

I really enjoyed living here. The response to maintenance requests was always timely. The house itself is lovely and in a great location. My only main complaint is the washers in the laundry room. The washers were replaced about a year ago because the previous ones broke often. The new washers are too small to do a useful amount of laundry and yet the price was raised. They also do not make my clothes feel clean. I wish they were either larger or less pricey (or both).