1221 Ocean Avenue | Luxury Santa Monica Apartments

I was not allowed inside the apartment building just because I’m a food delivery driver. I explained to the security guard that I was delivering an order to a resident and even showed the proof in my app. However, the guard had a negative attitude from the start. He spoke to me in a rude tone, telling me to move my car right away, and it was clear he was in a bad mood. Then a second guard came out as well. I’m just doing my job. I’ve delivered to this building dozens of times before and never had any issues—everyone was always polite and respectful. If someone is having a bad day or dealing with personal problems, that should not be taken out on people who are also working and just trying to do their job. THE HARDEST THING FOR A PERSON IS TO REMAIN HUMAN EVERY SINGLE DAY.

Front desk staff today was super rude. If you don’t wanna be there please get another job. Didn’t know sitting down all day was so stressful. Leave your little kid emotions at the door.

Living here for 5 + years is the most enjoyable reason to be in Santa Monica. We are transplants from NYC so are very used to apartment living. Everyone from Dion and his staff are the most accommodating and helpful. The valets under Lance’s direction are top notch and take care of you immediately . Lance is a source of useful information . I would recommend this building 100% and give it 5 stars!

We love 1221 and can't think of a better place to live. The location is superb. The people who work at 1221 are like family. Lance knows everything. If you questions about where to go for anything, he has the answer. Dion and Tony are experts in customer service. Eduardo is a real pro too. They make 1221 feel like home.

We are new residents (just 6 weeks) and we absolutely love it here. From the valet parkers to the front desk workers to the maintenance staff -- we are made to feel at home and well cared for. We can't wait for COVID-19 to be over so we can enjoy all of the amenities and services. In the meantime, the thorough efforts of all the staff to keep us safe and healthy are much appreciated.